Shipping Policy
We aim to process and dispatch all orders as quickly as possible.
Order Processing Times
• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times (Australia)
• Standard Shipping: 2–7 business days
•Express Shipping (if selected): 1–3 business days
Delivery times may vary depending on your location and carrier delays.
Pre-Orders & Backorders
• If an item is marked as pre-order or backordered, the estimated shipping time will be clearly stated on the product page.
• Orders containing pre-order items will ship once all items are available, unless otherwise stated.
Shipping Costs
•Shipping costs are calculated at checkout based on your location and order size.
Tracking
•Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where available).
Delivery Delays
• While we aim to meet estimated delivery times, delays may occur due to courier issues or unforeseen circumstances. We appreciate your patience.
If you have any questions regarding shipping,
please contact us at info@hitechespresso.com.au